John Lewis broadens ‘experiential retail’ offer as part of £800m transformation
Culture Index
Score Breakdown
Relevance
14/25
Freshness
25/25
Authority
18/20
Brand Signal
2/15
Depth
3/15
5-Axis Cultural Radar
John Lewis is accelerating its shift towards ‘experiential retail’ by expanding existing - and bringing in new - specialist concessions to its stores across “luxury piercing”, wellness, travel and fine art.
