Xbox CEO Secretly Answers Player Support Tickets To Understand The Community
Culture Index
Score Breakdown
Relevance
3/25
Freshness
25/25
Authority
18/20
Brand Signal
6/15
Depth
4/15
5-Axis Cultural Radar
Imagine opening an Xbox support ticket and getting a reply from the CEO. Asha Sharma reportedly spends a few hours every month answering player cases herself.
