Starbucks says human connection is driving a comeback. Baristas say it’s breaking them
Culture Index
Score Breakdown
Relevance
3/25
Freshness
25/25
Authority
18/20
Brand Signal
9/15
Depth
2/15
5-Axis Cultural Radar
Starbucks' "Green Apron Service" model is helping power growth. But some workers say it's just one more source of strain
