Singapore firm sorry after Changi Airport baggage handler caught tossing luggage
Culture Index
Score Breakdown
Relevance
9/25
Freshness
25/25
Authority
18/20
Brand Signal
6/15
Depth
4/15
5-Axis Cultural Radar
Ground-handling company SATS has apologised over a video circulating online showing a service crew member throwing luggage onto a baggage belt at Singapore’s Changi Airport. “The behaviour seen in the video does not reflect our service standards or the care with which we expect baggage to be handled,” SATS said in a statement on Tuesday. “We are sorry that this occurred.” In a social media video p


