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Shopping online? AI can chat—but it still needs context

Fast Company 22 June 2026 3h ago
Shopping online? AI can chat—but it still needs context
57
Relevance
14/25
Freshness
8/25
Authority
25/20
Brand Signal
4/15
Depth
6/15
Relevance Freshness Authority Brand Depth
We’ve all had experiences like these: You search for a product online, maybe a new pair of running shoes, but one click turns into a spiral. Before long, you’re wading through hundreds of results—styles you’d never wear, kids’ sneakers (even though you’re an adult), and options that don’t match your budget. When you’re buried in junk, having more choices doesn’t actually feel helpful. Rather than
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