← Back to feed Tech & Digital

Shoppers burned by bad AI recommendations

Retail Dive 23 September 2026 6h ago
Shoppers burned by bad AI recommendations
55
Relevance
9/25
Freshness
25/25
Authority
18/20
Brand Signal
1/15
Depth
2/15
Relevance Freshness Authority Brand Depth
As more consumers turn to AI to suggest purchases, some regret following the technology’s advice, a new survey finds.
Read Full Article → Retail Dive ↗