Sephora Strategies: With its expanded Quiet Hours initiative, Sephora attempts to speak to a new era of inclusivity

With its expanded Quiet Hours program, Sephora joins other major retailers in offering designated hours with reduced noise and lights to better suit the needs of neurodiverse shoppers. Those initiatives speak to an environment in which retailers grapple with what it means to be truly inclusive and accessible as an increasing number of consumers identify as neurodiverse. But does lowering the music