Salesforce is buying Fin, the AI customer service company formerly known as Intercom
Culture Index
Score Breakdown
Relevance
9/25
Freshness
25/25
Authority
18/20
Brand Signal
4/15
Depth
2/15
5-Axis Cultural Radar
The deal adds Fin's AI agent, which the company says resolves 76% of support queries without a human, to Salesforce's Agentforce platform
