Salesforce agrees to buy AI customer research startup Listen Labs, reportedly for $2B; Listen Labs had raised a $69M Series B at a $500M valuation in January (Chris Metinko/Axios)
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Chris Metinko / Axios : Salesforce agrees to buy AI customer research startup Listen Labs, reportedly for $2B; Listen Labs had raised a $69M Series B at a $500M valuation in January — The customer research space is especially ripe for AI disruption, as companies look to replace older, manual methods to more quickly find out what customers think.
