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Modern Retail+ Research: Expectations around AI are straining brand-agency relationships

Modern Retail 20 April 2026 4h ago
Modern Retail+ Research: Expectations around AI are straining brand-agency relationships
62
Relevance
9/25
Freshness
25/25
Authority
18/20
Brand Signal
6/15
Depth
4/15
Relevance Freshness Authority Brand Depth
Overall, agencies’ top concerns this year are client spending and the effects of AI. Thirty-eight percent of agency professionals anticipated that the biggest challenge the agency industry will face in 2026 is reduced client budgets, while 38% said the same about the effects of AI. That’s according to a Modern Retail+ Research survey conducted in the fourth quarter of 2025 among 62 agency professi
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