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Meta Tests Muse AI Agent Calls That Are Actually Made By Humans in a Call Center

404 Media 22 September 2026 13h ago
Meta Tests Muse AI Agent Calls That Are Actually Made By Humans in a Call Center
59
Relevance
3/25
Freshness
25/25
Authority
18/20
Brand Signal
11/15
Depth
2/15
Relevance Freshness Authority Brand Depth
"This has potential for so much negative PR. It could portray us as ‘their AI is not good enough so they still need humans’ kind of coverage for this launch."
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