Measuring the true value of stores in multichannel retail
Culture Index
Score Breakdown
Relevance
3/25
Freshness
25/25
Authority
18/20
Brand Signal
6/15
Depth
7/15
5-Axis Cultural Radar
Retailers are right to question stores. But many are still judging them with an incomplete picture. The easiest retail story to tell in 2026 is one about decline. Another store closes, another high street unit goes dark. In this new Retail Gazette report, we go ‘Beyond the till’ to measure the true value of stores...


