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Kohl’s unites marketing, digital under new chief customer officer role

Marketing Dive / 27 August 2026 / 11h ago

Culture Index

Score Breakdown

Relevance

9/25

Freshness

25/25

Authority

18/20

Brand Signal

4/15

Depth

2/15

5-Axis Cultural Radar

The position combines marketing, loyalty, personalization and other functions under one title. CMO Christie Raymond will depart the company next month.

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Kohl’s unites marketing, digital under new chief customer officer role

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