Filing: the US FTC is probing Block over inadequate customer service for frozen or deactivated Square accounts amid staffing cuts, following 1,500+ complaints (Leah Nylen/Bloomberg)
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Freshness
25/25
Authority
25/20
Brand Signal
6/15
Depth
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5-Axis Cultural Radar
Leah Nylen / Bloomberg : Filing: the US FTC is probing Block over inadequate customer service for frozen or deactivated Square accounts amid staffing cuts, following 1,500+ complaints — The Federal Trade Commission is investigating whether Block Inc., the parent of Square and Cash App, violated US consumer protection laws …
