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DeepSeek offers user refunds after suffering another major outage

South China Morning Post 15 October 2026 17h ago
DeepSeek offers user refunds after suffering another major outage
65
Relevance
9/25
Freshness
24/25
Authority
18/20
Brand Signal
8/15
Depth
6/15
Relevance Freshness Authority Brand Depth
Chinese artificial intelligence firm DeepSeek apologised and promised compensation to users after its services suffered a nearly five-hour outage on Thursday. DeepSeek will issue users a full refund for any consumption between October 8 and October 14 in the form of credits, according to a notice posted on the Hangzhou-based start-up’s application programming interface (API) platform. DeepSeek’s n
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