Cathay Pacific says sorry to actor Wu Chun over 3-day luggage delay ordeal
Culture Index
Score Breakdown
Relevance
0/25
Freshness
25/25
Authority
18/20
Brand Signal
6/15
Depth
8/15
5-Axis Cultural Radar
Hong Kong flag carrier Cathay Pacific Airways has apologised to actor and singer Wu Chun after the star, who was featured in its recent promotional campaign, vented his frustration online at the airline’s failure to find his missing luggage despite his “countless” phone calls over three days. The incident sparked a public outcry against the airline, reportedly prompting the company to apologise an
