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Brands Briefing: Instagram DMs are proving to be a gold mine for product development

Modern Retail 08 September 2026 8h ago
Brands Briefing: Instagram DMs are proving to be a gold mine for product development
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Relevance
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Authority
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Brand Signal
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Relevance Freshness Authority Brand Depth
Made In, Plainspeak and Springrose are among the brands turning to Instagram DMs to collect feedback, talk with shoppers and source ideas for new products at a time in which digital marketing costs continue to skyrocket.
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